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About Us
 
 
Mitra Malaysia Sdn Bhd is a leading Bumiputra travel company and has been in the business of providing complete travel related
services for over 40 years. We are an IATA accredited travel agency and trade with major airlines of the world.

Mitra is fully experienced in all facets of travel and tour arrangements and our core businesses are Corporate Travel Management and Incentive Travel.

Mitra is situated in the heart of Kuala Lumpur, and has over 50 employees. Currently we service over 80 Corporate Companies
from Multinational to SMI, major in the Oil & Gas, Insurance, Banking and Shipping.

Mitra is also the Malaysian Global Alliance Partner for EGENCIA, a corporate travel arm of Expedia, Inc. Companies. Expedia received the global award for Best Online Travel Agency. Backed by global market expertise, Egencia creates and manages programs designed to meet the goals of corporations for its employees’ travel requirements

ISO 9001:2008 : Mitra Malaysia Sdn Bhd has been awarded the MS ISO 9001:2008 Quality Systems certification by SIRIM in recognition of its adoption and practice of Total Quality Management in its provision of travel related services. Mitra was the first Travel Company in Malaysia to be conferred this prestigious and meaningful award.

MAS Diamond Award Recipient : Since Malaysia Airlines launched its awards, Mitra has continuously received the Million Dollar and Diamond Awards. We attribute these achievements to implementing high standards and procedures, such as travel options to our clients which has in turn achieved customer satisfaction on “best fare”.

TTG Best Travel Agency for Malaysia Award : Awarded by TTG Asia Travel Magazine for Asia & Asia Pacific, Mitra received this
prestigious award recipient for Year 2004, 2006 & 2007. We continously strive to improve and enhance customer satisfaction by
providing sophisticated touch/high quality services that transforms into a company that wins customers confidence.

 
HEAD OFFICE
Name of Company
:
MITRA MALAYSIA SDN. BHD.
(Business Registration No.: 10478-H)
Address
:
MITRA TOURS & TRAVEL
Suite 8-2-2, Level 2, Menara Olympia,
8 Jalan Raja Chulan,
50200 Kuala Lumpur,
Malaysia.
Telephone Number
:
(+603) 2180 0311 - Tours (FIT/Independent Traveller Dept., and Groups, Meetings & Incentives Dept.)
(+603) 2180 0333 - Flight Reservation & Ticketing Dept., and Corporate Travel Dept.
Facsimile Number
:
(+603) 2180 0360 / 2180 0376
E-mail Address
:
info@mitra.travel
URL Address
:
www.mitra.travel
Date of Incorporation
:
September 1970
Licence
(granted by
Ministry Of Tourism &
Culture Malaysia )
:
KPK/LN 0129
 

MEMBERSHIP
MATTA (Malaysian Association of Tour & Travel Agents)
PATA (Pacific Asia Travel Association)
 
 
ASSOCIATES
Name of Company
:
MITRA KEMBARA SDN. BHD.
Address
:
MITRA KEMBARA
Suite 8-2-1, Level 2, Menara Olympia,
8 Jalan Raja Chulan,
50200 Kuala Lumpur,
Malaysia.
Telephone Number
:
(+603) 2180 0400
Fascimile Number
:
(+603) 2180 0470
E-mail Address
:
informk@mitrakembara.travel
Licence
:
KPK/LN 1522

Mitra Kembara is a specialist travel agent that handles Government Travel (both state and federal level), Muslim Pilgrimage (Haj and Umrah) and Muslim Interest Tours.

 
Name of Company
:
PACIFIC WORLD TRAVEL (M) SDN. BHD.
Address
:
PACIFIC WORLD TRAVEL
Level 6 & 9, Office Tower,
No.1 Jalan Nagasari
50200 Kuala Lumpur,
Malaysia.
Telephone Number
:
(+603) 2141 3899
Fascimile Number
:
(+603) 2148 1357
Licence
:
KPK/LN 0132

Pacific World Travel is a representative company, and products/services represented include:
• Aeroflot Russian Airlines     • Aero Sur               • Aigle Azur
• Air Canada                        • Air Madagascar     • Alitalia
• Jet Airways                        • Philippine Airlines  • Heli Air Monaco
• South African Airways         • Zambezi Airlines
• Cunard Seabourne Cruise Line                          • Rail Europe
• Macau Government Tourist Office                      • Chic Outlet Shopping® Villages

 
Name of Company
:
WORLD EXPRESS (M) SDN. BHD.
Address   WORLD EXPRESS MALAYSIA
Level 6, Office Tower,
No.1 Jalan Nagasari,
50200 Kuala Lumpur,
Malaysia.
Telephone Number : (+603) 2148 9601
Facsimile Number : (+603) 2142 1129
Licence :

KPK/LN 3338

World Express is a travel and tour organization with offices in Kuala Lumpur, Penang and Singapore specialising in the handling of individual and group travel into Malaysia and Singapore. It has today emerged as one of the top industry leaders in the area of Destination Management Services

 

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